Careers at Bellroy
Marketplace Operations Coordinator

IN A NUTSHELL

At Bellroy, we pour our heart and soul into designing products that delight our customers every day and we work hard to ensure folks all around the world have the chance to experience that. We sell our products through multiple channels with a digital marketplace portfolio of 18 (and counting) including Amazon, Rakuten and Iconic. As we continue to expand our reach through new platforms, we’re searching for a new team member to help streamline our digital marketplace processes, ensure operational efficiency, and make sure our products reach our customers seamlessly.

This is a newly created role and as our Marketplace Operations Coordinator, you’ll be an integral member of our Logistics & Sales Operations Team. You’ll work closely with our Amazon E-commerce Manager, Digital Content Coordinator and the rest of the Logistics team. If you’re searching for an inclusive team, a dynamic work environment, and a role where you learn something every day, keep reading!

YOU COULD BE THE ONE IF YOU...

  • Have a couple of years of experience working, ideally in marketplace operations or a sales operations role within an e-commerce business with a desire to develop your skills further in this area
  • Can navigate your way through new systems and are interested in understanding how marketplaces function
  • Are proactive and self-motivated, you take responsibility for the work you produce but also know when it’s time, or better to bring in others for their input
  • Don’t mind navigating through ambiguity and comfortable within an environment that is constantly evolving
  • Are driven to create and improve processes. You want to find better ways of doing things and would enjoy documenting these to ensure others can follow these with ease
  • Are exceptionally organised, with incredible attention to detail - you’re comfortable working in spreadsheets and enjoy working with numbers
  • Possess strong communication skills and want to work collaboratively in a team within a fast-paced, agile environment

Note: We are open to applicants from different backgrounds, so if you don’t tick every one of these points but the role is something you’d love to do, please apply anyway. We’d love to hear from you.

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...

  • Collaborated with the production team to develop a warehouse process for returned products from the various marketplaces
  • Conducted a weekly check on our Amazon Account Health, making sure our shipping performance, policy compliance and customer service performance meet our standards
  • Sat in on our bi-weekly Amazon Account catch-ups with our US Account Manager to review monthly sales, listing optimisation opportunities and upcoming campaigns
  • Worked with the Digital Content Coordinator to create a process to set up our listings on a new marketplace in Singapore
  • Met with your manager for your weekly 1-1 and talked about something new you learned from this week
  • Developed and implemented a process to monitor and remove unlicensed sellers across various marketplaces, to ensure optimal listing performance
  • Joined our company All Eyes Meeting, and had a preview of new products we will be releasing soon

WHY WORK FOR BELLROY?

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve (the sustainability of our materials)[https://bellroy.com/collection/materials-guide]. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).

LOCATION AND HOURS

This role is full-time and based in our Collingwood office with work-from-home flexibility.

Start Day: We're ready when you are!


我們的使命

啟發更好的攜帶方式。
善用商業力量。
令世界,以及我們的團隊更加繁榮。

我們的工作空間

Bellroy是來自我們兩個「家」—— 貝爾斯海灘 (Bells Beach) 和菲茨羅伊 (Fitzroy)的心血結晶 。貝爾斯海灘有著輕鬆的戶外氛圍,恰好平衡菲茨羅伊 的創意城市風格。城市和大海;啟發與冒險,兩個地方為我們提供了完美的平衡。

貝爾斯海灘 (Bells Beach)

我們的海灘總部坐落在巨大的砂岩懸崖後面,俯瞰著澳洲最著名的衝浪海岸之一。這是我們的產品設計師在Maker Lab進行實驗的地方,也是我們的銷售團隊飲用大量的濃咖啡和進行一系列Skype通話的地方。這裡比我們在費茲羅伊的辦公室更加寧靜,我們更喜歡這種專注的環境。如果需要快速用餐,辦公室旁邊就有一家咖啡館,而我們每天上午11點的衝浪檢查總是提供了一個完美的機會,讓您在鹽風中重新調整思緒。

菲茨羅伊 (Fitzroy)

我們的Fitzroy辦公室位於墨爾本創意中心的核心部分。我們的創意、行銷、工程和營運團隊在這裡開展各種活動與專案,並確保每件Bellroy商品能都安全地發送到世界各地。走出辦公室外,您會發現街道充滿活力(還有在東京另一邊中最好吃的拉麵)。

遠端

在我們的兩個主要總部之外,我們還有一個遠距工作團隊 - 從西澳洲到亞洲部分地區、美國和歐洲。全球化是Bellroy的核心,它讓我們保持聯繫,並確保我們從許多不同的角度看待生活。如果您有網路連接,並且可以靈活地成為您每天不見面的團隊的一員,您可以考慮加入我們不斷發展的全球網路。

Our team image

我們的團隊

Bellroy需要多元化的團隊才能發揮作用。我們是來自超過 25 個不同國家(並且還在增加)的思想家和創造者的集合。每個人都有一套獨特的技能,這些技能融合在一起以實現清晰的願景——激發更好的帶領;利用商業作為行善的力量;幫助世界和我們的員工成長。

查看我們的領英

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